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2006/7 Module Catalogue
 Module Code: NURM002 Module Title: ADVANCED COMMUNICATION SKILLS
Module Provider: EIHMS Short Name: ADVCOMMSKILL Previous Short Name: ADVCOMMSKILL
Level: M Module Co-ordinator: ARBER AM Dr (EIHMS)
Number of credits: 15 Number of ECTS credits: 7.5
 
Module Delivery
Module takes place over 1 full week. Module runs once in each academic year (early May).
Assessment Requirements

Components of Assessment

 

Method(s)

 

Percentage weighting

 

Interviewing Skills Assessment

 

Audio recording of Assessment Interview

 

50%

 

Written Critique and Analytical Assessment

 

2,500 – 3,000 words

 

50%

 
Module Overview
Prerequisites/Co-requisites
Part of the MSc Advanced Practice or available as a Stand Alone Module. If taking as a Stand Alone Module, student must have evidence of previous study at Level 3.
Module Aims

·         critically evaluate the ability to elicit and respond to patients’ problems, worries and concerns

 

·         critically reflect on the effectiveness of one’s communication skills

 

·       implement effective strategies to enhance the emotional well being of patients and their carers

 
Learning Outcomes

On completing this module the student should be able to:

 

 

Subject knowledge and understanding

 

·         develop an in-depth knowledge of concepts and frameworks of interpersonal and  intra-personal communication skills.

 

·         explore the evidence base of effective communication skills and the barriers  and facilitators to such skills in different  health care contexts

 

Cognitive skills

 

·         critically analyse the ability to tailor complex information to the needs of patients and carers

 

·         reflect upon and critically appraise one’s own and others’ communication skills

 

Practical skills

 

·         demonstrate skill in facilitating patients’ expression of their concerns

 

·         utilise effective communication skills in building rapport and developing a relationship with the patients and carers

 

·         give constructive feedback to participants during experiential learning

 

Key/transferable skills

 

·         reflect on personal skills when interacting with patients and families

 

·         appreciate the need for professional support and clinical supervision

·         work co-operatively and promote active learning
Module Content

What  are Advanced Communication Skills?

Breaking bad news

Handling difficult questions

Interviewing skills

Facilitating skills

Handling difficult emotions eg denial, anger

Assessing patient’s  and carers' need for information

Tailoring information to patient’s and carers' needs

Support and clinical supervision

Culture and communication
Methods of Teaching/Learning
Lecture / Debate / Group work / Student presentation / Self-directed learning / experiential learning / Small group workshops / Action Learning Set / Discussion / Reflective learning / Tutorials / ‘Expert’ speakers
Selected Texts/Journals

Bendelow G & Williams S.J  (ed) 1998 Emotions in Social Life London , Routledge

Fallowfield L & Jenkins V 2004 Communicating sad, bad and difficult news in medicine. The Lancet 363, 312-19

Kruijver I.P.M., Kerkstra A., Francke A.L., Bensing J.M. & van de Wiel 2000 Evaluation of communication training programs in nursing care: a review of the literature.  Patient Education and Counselling 39, 129-145

Maguire P., Faulkner A., Booth K., Elliott C. & Hillier V. 1996 Helping cancer patients disclose their concerns.  European Journal of Cancer 32a 1, 78-81

Parle M., Maguire P & Heaven C. 1997 The development of a training model to improve the health professional’s skills, self-efficacy, outcome expectancies when communicating with cancer patients.  Social Science and Medicine 44,2 231-40

Silverman D 1997 Discourses of counselling. London , Sage

The A-M 2002 Palliative care and communication. Buckingham, Open University Press

Wilkinson S.M., Roberts A. & Aldridge  1998 Nurse-patient communication in palliative care: an evaluation of a communication skills programme.  Palliative Medicine 12, 13-22

Wilkinson S.M., Leliopoulou C., Gambles M. & Roberts A 2003 Can intensive three day programmes improve nurses’ communication skills in cancer care? Psycho-Oncology 12, 1-13
Last Updated
15th August 2006