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2010/1 Module Catalogue
 Module Code: NUR3035 Module Title: CASE MANAGEMENT
Module Provider: Health & Social Care Short Name: CMGT3
Level: HE3 Module Co-ordinator: STEVENS D Ms (HSC)
Number of credits: 20 Number of ECTS credits: 10
Module Availability
Semester 2
Assessment Pattern
This module will be assessed through a 3000 word reflection exploring a case which they have managed. Students will need to explore their own development in enhancing their role within case management.
Module Overview
The ability to study at Level HE3
Working in a role which involves case management
Module Aims
This module aims to develop the skills of case management to enable health and social care professionals to deliver improvements in caring for people with long term conditions.
Learning Outcomes
On successful completion of the module, the student will be able to:

Knowledge and Understanding
• demonstrate an advanced understanding of generalist and specialist assessment tools for case management e.g. single assessment process
• demonstrate an in-depth understanding of the role of targeting, commissioning and procurement for case management for fair access to services

Cognitive Skills
• critically appraise the role of the case manager
• critically evaluate risk assessment and risk analysis
• embrace the theoretical mechanisms which inform decision-making and it’s application to the context of case management

Practical Skills
• co-ordinate, organise and monitor complex care packages to support personalised care plans
• demonstrate competency in providing care to vulnerable people with long term conditions to enable and promote independence, dignity and choice to maximise independence
• evaluate the effectiveness of tools for client outcome measures
• evaluate service outcomes using effective data collection

Key Transferable Skills
• demonstrate awareness of the need for cross-disciplinary working
• demonstrate awareness of the legal and ethical considerations in case management

Module Content
Concepts of reflection in and on practice
Exploration of roles involved in case management
Models of case management
General and specialist assessment tools for case management
Evaluation of client outcome measures and effective data collection
Risk assessment and risk analysis
Decision-making in the context of case management
Cross disciplinary working in case management
Skills of targeting, commissioning and procurement for fair access to services
Patient and carers perspective
Leading and pro-actively managing complex care co-ordination
Identification of relevant government publications
Legal and ethical considerations in case management e.g. advocacy and empowerment – end of life issues
Health and social care interface
Innovation in supportive technology
Methods of Teaching/Learning
The module will be facilitated using an enquiry based learning approach, with keynote lectures by relevant professionals and student-led seminars. This will develop the key skills of negotiation and cross-disciplinary working integral to the role of case management.


200 hours
36 hours taught
72 hours work based learning
12 hours action learning sets
80 hours self directed study
Selected Texts/Journals
Cochrane D and Fitzpatrick S 2005 What works in case management of high risk populations: identification of key components to improve effectiveness Health Service Journal

Cochrane D (ED) 2001 Managed Care and Modernisation London: OU Press.

Department of Health 2005 Supporting People with Long Term Conditions. An NHS and Social Care Model to support local innovation and integration. London: DH

Department of Health 2005 Supporting People with Long Term Conditions: liberating the talents of nurses who care for people with long term conditions London: DH

Department of Health 2005 Supporting the expert nurse to work in community settings London:DH

Department of Health 2004 The NHS Improvement Plan London: DH

Department of Health 2001 The expert patient: a new approach to chronic disease management for the 21st century London: Stationary Office

Department of Health (2006) Our health, Our care, Our say: a new direction for community services. DH. London

Evans CV Drennan J Roberts 2005 Practice nurses and older people: a case management approach to care Journal of Advanced Nursing 51(4): 343-352.

Lillyman.S Saxon.A. 2008 Community Matrons: Caring for people with Long Term conditions. MA Healthcare Ltd. London.

Murphy E 2004 Case management and community matrons for long term conditions British Medical Journal 329: 1251-1252.

NHS Modernisation Agency and Skills for Health 2005 Case management competencies framework for care of people with long term conditions

Stanton M Swanson M Sherrod R Packa D 2005 Case management evolution: from basic to advanced practice role Lippincotts’ Case Management 10(6): 274-284

Weiner K Hughes J Challis D Pedersen I 2003 Integrating health and social care at the micro level: health care professionals as care mangers for older people Social Policy and Administration 37:5 498-515.
Last Updated
29TH JULY 2010