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    | Module Availability | 
    
    
    | Semester 2 | 
    
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    | Assessment Pattern | 
    
    
    | This module will be assessed through a 3000 word reflection exploring a case which they have managed. Students will need to explore their own development in enhancing their role within case management. | 
    
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    | Module Overview | 
    
    
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    | Prerequisites/Co-requisites | 
    
    
    The ability to study at Level HE3  Working in a role which involves case management 
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    | Module Aims | 
    
    
    | This module aims to develop the skills of case management to enable health and social care professionals to deliver improvements in caring for people with long term conditions. | 
    
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    | Learning Outcomes | 
    
    
    On successful completion of the module, the student will be able to: 
  Knowledge and Understanding  • demonstrate an advanced understanding of generalist and specialist assessment tools for case management e.g. single assessment process  • demonstrate an in-depth understanding of the role of targeting, commissioning and procurement for case management for fair access to services 
  Cognitive Skills  • critically appraise the role of the case manager  • critically evaluate risk assessment and risk analysis  • embrace the theoretical mechanisms which inform decision-making and it’s application to the context of case management 
  Practical Skills  • co-ordinate, organise and monitor complex care packages to support personalised care plans  • demonstrate competency in providing care to vulnerable people with long term conditions to enable and promote independence, dignity and choice to maximise independence  • evaluate the effectiveness of tools for client outcome measures  • evaluate service outcomes using effective data collection 
  Key Transferable Skills  • demonstrate awareness of the need for cross-disciplinary working  • demonstrate awareness of the legal and ethical considerations in case management 
 
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    | Module Content | 
    
    
    Concepts of reflection in and on practice  Exploration of roles involved in case management  Models of case management  General and specialist assessment tools for case management  Evaluation of client outcome measures and effective data collection  Risk assessment and risk analysis  Decision-making in the context of case management  Cross disciplinary working in case management  Skills of targeting, commissioning and procurement for fair access to services  Patient and carers perspective  Leading and pro-actively managing complex care co-ordination  Identification of relevant government publications  Legal and ethical considerations in case management e.g. advocacy and empowerment – end of life issues  Health and social care interface  Innovation in supportive technology 
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    | Methods of Teaching/Learning | 
    
    
    The module will be facilitated using an enquiry based learning approach, with keynote lectures by relevant professionals and student-led seminars. This will develop the key skills of negotiation and cross-disciplinary working integral to the role of case management. 
  OVERALL STUDENT WORKLOAD 
  200 hours  36 hours taught  72 hours work based learning  12 hours action learning sets  80 hours self directed study 
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    | Selected Texts/Journals | 
    
    
    Cochrane D and Fitzpatrick S 2005 What works in case management of high risk populations: identification of key components to improve effectiveness Health Service Journal 
  Cochrane D (ED) 2001 Managed Care and Modernisation London: OU Press. 
  Department of Health 2005 Supporting People with Long Term Conditions. An NHS and Social Care Model to support local innovation and integration. London: DH 
  Department of Health 2005 Supporting People with Long Term Conditions: liberating the talents of nurses who care for people with long term conditions London: DH 
  Department of Health 2005 Supporting the expert nurse to work in community settings London:DH 
  Department of Health 2004 The NHS Improvement Plan London: DH 
  Department of Health 2001 The expert patient: a new approach to chronic disease management for the 21st century London: Stationary Office 
  Department of Health (2006) Our health, Our care, Our say: a new direction for community services. DH. London 
  Evans CV Drennan J Roberts 2005 Practice nurses and older people: a case management approach to care Journal of Advanced Nursing 51(4): 343-352. 
  Lillyman.S Saxon.A. 2008 Community Matrons: Caring for people with Long Term conditions. MA Healthcare Ltd. London. 
  Murphy E 2004 Case management and community matrons for long term conditions British Medical Journal 329: 1251-1252. 
  NHS Modernisation Agency and Skills for Health 2005 Case management competencies framework for care of people with long term conditions 
  Stanton M Swanson M Sherrod R Packa D 2005 Case management evolution: from basic to advanced practice role Lippincotts’ Case Management 10(6): 274-284 
  Weiner K Hughes J Challis D Pedersen I 2003 Integrating health and social care at the micro level: health care professionals as care mangers for older people Social Policy and Administration 37:5 498-515. 
  www.skillsforhealth.org.uk 
  www.cmrg.com 
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    | Last Updated | 
    
    
    | 29TH JULY 2010 | 
    
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