Autumn

The assessment strategy is designed to provide opportunities for students to demonstrate the extent to which they have:

• formed a critical understanding of the nature of management, managerial work, power and leadership;
• developed a comparative understanding and critical evaluation of alternative approaches to work organisation;

Unit(s) of Assessment	Weighting Towards Module Mark (%)
1,500 word assignment on chosen topic	50
90 minute case study examination	50

It has long been recognised that the process of managing work and those who perform it, together with its associated problems and issues, are significantly shaped by their organisational context.  Moreover, the problems and issues of managing within and through both large- and small-scale organisations are of particular contemporary relevance to service industries, given the significant structural and cultural changes taking place in these organisations.  An applied understanding of the purpose and practice of management in a service industry context, therefore, is predicated upon a critical understanding of how the management of work is attempted within and through organisation.

Organistaional Behaviour 1

This module is designed to examine critically management processes in an organisational context (managing within organisation) and to examine critically, compare and contrast alternative approaches to work organisation (managing through organisation), with particular reference to the management of services.

On successful completion of this module the students will be able to:

• demonstrate an understanding of the nature of and issues associated with the management process, the dimensions of managerial work within it and the management development implications which flow from it
• demonstrate an understanding of the principles, features, strengths and weaknesses of alternative approaches to work organisation
• show an understanding of the nature and operation of power and leadership in an organisational context and their implications for managerial influence, authority and effectiveness
• display an understanding of organisational culture and the processes of learning and change within organisations and their associated complexities
• assess the application of these concepts to the practical problems of managing service organisations

• Management & Managerial work
• Analysing organisational structures: a conceptual framework
• Small organisation, growth and the development of structure
• The classical forms of organisation: bureaucracy and scientific management
• Decentralised organisation: divisionalised/SBU, professional, adhocratic and network structures 
• ‘De-specialised’ organisation: work re-design and employee participation
• Power, Authority and Influence
• Leadership
• Organisational Culture and ‘Clan’ organisation 
• The Learning Organisation 
• Organisational Change and Development

The teaching and learning strategy is designed to:

• cultivate critical understanding of management processes and  managerial work
• provide a coherent conceptual framework for the comparative analysis of alternative approaches to work organisation
• instil a grasp of the principles and features of alternative approaches to work organisation and a critical understanding of their respective strengths and weaknesses

  The teaching and learning methods include:

  • lectures (supported by ULearn materials, including copies of Power point presentations and  lecture notes)
  • supporting assignment tutorials/ coaching in writing and examination skills
  • individual assignment work
  • individual reading and private study

Expected purchase

Hales, C. (Eds) (2006) Organisational Behaviour 2: Managing within and through Organisations, London : Thomson Learning Custom Text

Hales, C. (2001) Managing through Organisation, Second edition, London : Thomson Learning

Recommended

Thompson, P. and McHugh, D. (2002).  Work Organisation: A Critical Introduction. (Third edition) London : Macmillan 

Supporting 

Clegg, S., Kornberger, M. and Pitsis, T (2005) Managing and Organizations.London: Sage 

Wilson, F. (2004) Organizational Behaviour and Work (Second edition) Oxford : University Press

Other Indicative Reading

Morgan, G. (1996) Images of Organisation (Second edition), London : Sage.
Fineman, S and Gabriel, Y. (1996) Experiencing Organisations, Sage: London .
Mintzberg, H. (1983) Structure in Fives. New York : Prentice Hall

Journals 

Academy of Management Journal
Academy of Management Review
Administrative Science Quarterly
British Journal of Management
Harvard Business Review
Business Strategy Review
Management Today
People Management
Organization
Organization Studies 
Work, Employment and Society
Journal of Organizational Behaviour

13.03.2008