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2010/1 Module Catalogue
Module Provider: English Short Name: LCM501
Level: M Module Co-ordinator: MARQUEZ REITER R Dr (English)
Number of credits: 15 Number of ECTS credits: 7.5
Module Availability

2 hours per week, Spring

Assessment Pattern

Components of Assessment
Percentage Weighting
3,000 word essay

 The essay will be marked according the following criteria and weightings:  

Independence of thought:
Grasp of theoretical concepts, theories and framework:
Analytical rigour and coherence of arguments:
Presentation/Organization/Style (including referencing, use of secondary sources, bibliography):

Module Overview


Module Aims

This module aims to develop students understanding of interpersonal communication in its inter-cultural and cross-cultural dimension.

Learning Outcomes

On successful completion of the module, students will achieve the following outcomes:

Subject specific 

  • A critical understanding of the ways in which interpersonal communication is effected in everyday and institutional talk


  • A good ability to analyse interpersonal communication by links to scholarly controversies


  • The ability to apply theoretical approaches to the solution of communication problems


  • The ability to collect instances of interpersonal communication


  • The capacity to select appropriate excerpts for analysis


  • A comprehensive understanding of the appropriate method of transcription needed for a given analysis


  • The ability to critically evaluate the appropriacy of theoretical approaches across languages and cultures and where possible suggest refinements



  • An understanding of the intricacies of mediated and non-mediated interpersonal communication in a range of inter-cultural and cross-cultural contexts
  • An appreciation of the characteristics of everyday and institutional talk across languages and cultures
  • The ability to analyse and where possible predict the causes of smooth interpersonal communication as well as miscommunication
Module Content

The following units of analysis will be covered:

  • speech acts
  • conversational implicature 
  • frames and footing 
  • face 
  • adjacency pairs
  • turn-taking 
  • contextualisation cues

The following topics will be covered: 

  • phatic communion/small talk 
  • language and gender
  • conflict 
  • miscommunication 
  • politeness 
  • transactional v. relational talk
Methods of Teaching/Learning
  • 22 hours lectures, 64 hours independent learning, 64 hours assignment work. Total student learning time 150 hours  
  • The lectures are used to introduce and discuss the theories which inform an understanding of the topics
  • The seminars are used to apply models and theories to case studies based on specific contexts of interpersonal communication
Selected Texts/Journals

Essential Reading

Austin, J. (1962) How To Do Things With Words. Harvard University , William James Lectures 955. Oxford: Oxford University Press.

Blum-Kulka, S. et al. (1989) CCSARP. Norwood : Ablex.

Brown, P. & Levinson, S. (1987) Politeness: Some Universals in Language Use. Cambridge: Cambridge University Press.

Clyne, M. (1994) Inter-Cultural Communication at Work. Cultural Values in Discourse. Cambridge: Cambridge University Press.

Coupland, J. (ed.) Small Talk. Essex: Pearson Education.

Drew, P. & Heritage, J. eds. (1992) Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press.

Goffman, E. (1967) Interaction Ritual: Essays on Face-to-Face Behavior. New York : Doubleday Anchor Books.

Goffman, E. (1981) Forms of Talk. Philadelphia: University of Pennsylvania Press.

Gudykunst, W. & Ting-Toomey, S. (1988) Culture and Interpersonal Communication. California : Sage Publications.

Gumperz, J. (1982) Discourse strategies. Cambridge : Polity Press.

Hall, E. (1976) Beyond Culture. New York : Anchor Books.

Hofstede,G. (1984) Culture's Consequences, International Differences in Work-Related Values. California : Sage Publications.

Hutchby. I. & Wooffitt R. (1998) Conversation Analysis. Cambridge : Polity.

Levinson, S. (1983) Pragmatics. Cambridge: Cambridge University Press.

Mey, J. (1993) Pragmatics. An Introduction. Oxford : Blackwell Publishers.

Psathas, G. (ed.) Everyday Language: Studies in Ethnomethodology. New York: Irvington.

Scollon, R. & Scollon, S. (1995) Intercultural Communication: A Discourse Approach. Oxford : Blackwell.

Searle, J. (1969) Speech Acts. London: Cambridge University Press.

Tannen, D. (1984) Conversational Style: Analyzing Talk Among Friends. Norwood : NJ Ablex.

Thomas, J. (1995) Meaning in Interaction: An Introduction to Pragmatics. London : Longman.

Tracy , K. (2002) Everyday Talk. Building and Reflecting Identities. New York: Guildford .

Recommended Reading

Blakemore, D. (1992) Understanding Utterances. Oxford : Blackwell Publishers.

Cameron, D. (2000) Good to Talk? Living and working in a communication culture. London : Sage.

Firth, A. (ed) The Discourse of Negotiation: Studies of Language in the Workplace. Oxford : Pergamon.

Gumperz, J. & Levinson, S. (1996) Rethinking Linguistic Relativity. Cambridge: Cambridge University Press.

Holmes, J. (1995) Women, Men and Politeness. London : Longman.

Holmes, J. & Stubbe, M. (2003) Power and Politeness in the Workplace. Longman: London .

Holtgraves, T. (2002) Language as Social Action: Social Psychology and Language Use. New Jersey: Lawrence Erlbaum.

House, J.; G. Kasper & S. Ross (eds.) (2003) Misunderstanding in Social Life. Discourse approaches to problematic talk. Essex : Pearson Education.

Márquez Reiter, R. (2000) Linguistic Politeness in Britain and Uruguay. Amsterdam : John Benjamins.

Pan, Y. Won Scollon, Z. & Scollon, R. (2002) Professional Communication in International Settings. Oxford : Blackwell.

Sarangi, S. & Roberts, C. (eds.) (1999) Talk, Work and Institutional Order: Discourse in Medial, Mediation and Management Settings. Berlin : de Gruyter.

Schiffrin, D. (1994) Approaches to discourse. Oxford : Blackwell.

Sifianou, M. (1992) Politeness Phenomena in England and Greece. A Cross-Cultural Perspective. Oxford : Clarendon Press.

Last Updated

26 August 2010